Support

Help with Ojas

Something not working, or a question we didn't cover? Email us and a real person will get back to you, usually within a day or two.

Common questions

Does Ojas have an account or require sign-in?: No. Ojas has no accounts and no sign-in. Your practice data lives only on your device (and, if you use iCloud, in your own private iCloud account).
Does my data sync across devices?: If you are signed in to iCloud, your data syncs automatically through your own private iCloud account. The developer cannot see this data. If you prefer fully local storage, sign out of iCloud or turn off iCloud for Ojas in iOS Settings.
How do I delete my data?: Open Profile → Settings and tap Reset Practice. This permanently removes all check-ins, urge logs, and your profile from your device. To remove iCloud data, go to iOS Settings → your name → iCloud → Manage Account Storage.
What does the guru send to the internet?: Only your question and a short summary of your current practice context (day count, stage, path, and intention). This passes through our relay to Anthropic's Claude API to generate a reply. Our relay does not store your messages. If you never use the guru, nothing leaves your device.
Is the guru a real person?: No. The guru is an AI (Claude, by Anthropic). Treat it as a thoughtful guide, not a clinician or a human teacher.
How do I manage or cancel a subscription?: Open iOS Settings → your name → Subscriptions to manage or cancel. You can also tap Manage Subscription or Restore Purchases inside the app.